Billing Terms and Conditions

At BOSS by SHIMO, we are committed to providing a secure and transparent billing experience for all our customers. This policy outlines how we handle billing, payments, and the security measures in place to protect your financial information.

Accepted Payment Methods

We accept a wide range of secure and convenient payment options to ensure a smooth checkout experience:

Express Checkout Options

  • Shop Pay
  • PayPal
  • Google Pay

Credit & Debit Cards

  • Visa
  • MasterCard
  • American Express (Amex)
  • Discover
  • UnionPay
  • JCB
  • ELO

You may also choose to pay directly via PayPal or Shop Pay if preferred.

Payment Security

Your payment security is our top priority. Our website uses industry-standard security technologies to ensure your payment and personal information remain protected at all times:

  • Secure Socket Layer (SSL) Encryption: All transactions are processed over a secure SSL-encrypted connection, which ensures that your data is transmitted safely.
  • PCI Compliance: Our payment gateways adhere to PCI DSS (Payment Card Industry Data Security Standard), ensuring safe and compliant transaction handling.
  • Secure Third-Party Gateways: All payments are processed through trusted and secure payment platforms, such as Shopify Payments, PayPal, and Shop Pay, each with its own fraud detection and buyer protection mechanisms.

Disclaimer: We do not store your full credit card details on our servers.

Billing Terms

  • All transactions are billed in USD (U.S. Dollars).
  • The final total, including applicable shipping fees and sales taxes, will be displayed at checkout before you confirm your order.
  • You will receive an order confirmation email immediately after a successful transaction.
  • Your payment method will be charged at the time of checkout.

Recurring Billing or Subscriptions

We currently do not offer recurring billing or subscriptions. You will only be billed once per order unless otherwise stated at checkout.

Failed Transactions or Payment Issues

If a transaction fails due to card error, bank denial, or system error:

  • Please verify your billing details and try again.
  • If the issue persists, contact your card provider or use an alternative payment method.

For support, you may reach out to us at:

Email: hello@bossbyshimo.store
 Phone: +1 (646) 450-6172
 Business Hours: Monday to Friday, 11:00 AM – 7:00 PM (EST)

Billing Inquiries and Disputes

If you believe you have been billed incorrectly or have any concerns related to a charge, please contact us within 7 days of the billing date. We will investigate the issue and respond promptly to resolve it.

Fraud Prevention

To protect our customers and business, we may perform additional verification checks before processing large or high-risk transactions. In some cases, we may reach out to verify identity or confirm order details. We reserve the right to cancel or delay an order if fraudulent activity is suspected.

If you have any questions regarding our billing process or accepted payment methods, please don’t hesitate to get in touch.